# Export your data

Download a workspace as a .tar.gz file, and what the file does and does not contain.

Source: https://yaya.page/support/articles/account/export-your-data
Last updated: 2026-10-02

## Before you start
- You must be the owner of the workspace. Editors and viewers see "Only owners can export or delete".
- Exports are per workspace. Repeat for each site.

## Download the export
1. Open the workspace you want to export.
2. Press Cmd+K or Ctrl+K and choose **Business data**. Or open /workspace/YOUR-ID/data.
3. Click **Download export** under **Export**.
4. Wait for "Your download has started."
5. Save the file named YOUR-SLUG-export.tar.gz.

## What is in the file
- Business details, site address and plan.
- The member list with roles.
- The list of site versions and which one is live.
- Mailboxes, messages, threads and attachment records.
- Your site files and uploaded media, under an `objects` folder.
- A manifest listing every file.

## What is not in the file
- Customers, leads and notes.
- Invoices and payment history.
- Your personal account record.

Size limits apply. Any file over 5 MB is skipped, and the total is capped at 10 MB of site files and media. The manifest lists skipped files and says if the export was cut short.

To get a copy of account data, email support@yaya.page. See the [privacy policy](/privacy).

## Fix common problems
**The download failed.** Click **Download export** again.

**The button is missing.** You are not an owner of this workspace.

Export before you delete a site or your account. See [Delete your account](/support/articles/account/delete-your-account).