# Search and sort customers

Find customers by name, email, phone or message text and sort the list.

Source: https://yaya.page/support/articles/customers/search-sort-and-filter-customers
Last updated: 2026-10-05

## Search
1. Click **Customers** in the left rail.
2. Click the **Search** box.
3. Type part of a name, email, phone number or something they wrote.

Search covers the whole list, including rows off screen. It checks names, email, phone and the text of their messages.

## Sort
Click a column heading to sort by it. Click it again to flip the order. An arrow shows the direction.

Sort by **Name**, **Email**, **Latest message**, **Phone** and **Date added**. The default is **Date added**, newest first.

The **Customers** heading at the top opens a **List options** menu with the same Sort control.

## Fix common problems
**No results found.** Click **Clear search**.

**Customer status looks wrong.** A customer counts as paying once one of their invoices is paid. Mark the invoice paid and the record updates.