Delete your account

Before you start

• You cannot own any workspace. Hand each one to a teammate or delete it first.
• You need access to your account's email inbox.
• Export anything you want to keep. See Export your data.

Delete the account

1. Click Settings at the bottom of the sidebar.
2. Open Profile and scroll to the Delete account heading.
3. Click the Delete account button under it. The Delete your account? dialog opens.
4. Click Send deletion code.
5. Open the email titled "Confirm your yaya account deletion".
6. Type the 6-digit code.
7. Click Permanently delete account.

yaya signs you out and sends you to the login page. This cannot be undone.

The code works once and expires after 30 minutes. The sixth wrong code cancels it. The limit is 3 codes per hour.

What is removed and what stays

Removed: your sessions, your Google link, your account API keys, your profile, and your access to any workspace you were a member of.

Kept: records that belong to a business, such as contact notes, uploaded files, site generation history and the invite log. Support requests you sent also stay.

If you own a workspace

Open Settings > Team, click Make owner next to a teammate, then delete your account. If nobody else is on the team, delete the site instead.

Delete a site, keep your account

1. Press Cmd+K or Ctrl+K and choose Business data.
2. Type the site's slug under Delete.
3. Click Delete this site.

Cancel any active subscription with Cancel plan in Billing first, and disconnect or settle any custom domain. Your account and other sites stay.

Fix common problems

You own a business. Transfer ownership as above.

Wrong code. Click Resend code.