Export your data

Before you start

• You must be the owner of the workspace. Editors and viewers see "Only owners can export or delete".
• Exports are per workspace. Repeat for each site.

Download the export

1. Open the workspace you want to export.
2. Press Cmd+K or Ctrl+K and choose Business data. Or open /workspace/YOUR-ID/data.
3. Click Download export under Export.
4. Wait for "Your download has started."
5. Save the file named YOUR-SLUG-export.tar.gz.

What is in the file

• Business details, site address and plan.
• The member list with roles.
• The list of site versions and which one is live.
• Mailboxes, messages, threads and attachment records.
• Your site files and uploaded media, under an objects folder.
• A manifest listing every file.

What is not in the file

• Customers, leads and notes.
• Invoices and payment history.
• Your personal account record.

Size limits apply. Any file over 5 MB is skipped, and the total is capped at 10 MB of site files and media. The manifest lists skipped files and says if the export was cut short.

To get a copy of account data, email support@yaya.page. See the privacy policy.

Fix common problems

The download failed. Click Download export again.

The button is missing. You are not an owner of this workspace.

Export before you delete a site or your account. See Delete your account.