Understand the referral holding period

Why rewards wait

yaya holds each referral reward for 30 days from the referred owner's payment. This gives time to check for refunds and fraud before paying the reward.

During the holding period, the reward appears in Owed to you and Upcoming, but cannot be paid. A full refund of the referred payment removes its held reward from your owed total.

After the holding period

Once the hold ends, the reward can be paid through your connected payout method. The end of the hold does not send a payment automatically. yaya sends the payout and records it in Paid out.

Check your rewards

1. Open Referrals in your workspace.
2. Check Your stats for owed and paid totals.
3. Open Settings to see whether a payout method is connected.

Opening this guide does not connect a payout method or send a payment. Close this tab to return to Referrals.