Edit DNS records at OVHcloud

Before you start

• Any plan. Connecting a domain you own is free on every plan.
• An OVHcloud login and a published yaya site.
• The domain uses OVHcloud name servers. The DNS zone tab only works then.

In yaya, open Website > Domain, type the name in Hostname, and click Connect domain. Keep the DNS steps open. They show the CNAME target and the TXT value.

Keep the old site running until yaya shows Connected.

Sign in and find the DNS page

1. Sign in to the OVHcloud Control Panel.
2. Open Web Cloud > Domain names.
3. Click your domain.
4. Open the DNS zone tab.

The French names are Espace client, Web Cloud > Noms de domaine, and the Zone DNS tab.

What the screen calls the fields

• Subdomain is the host. For www.example.com, type www. Do not type the full domain.
• Target is the value. It is the CNAME target from yaya.
• The record type is a list. Choose CNAME or TXT.
• TTL is By default or Customised. Use By default.

In French, the fields are Sous-domaine and Cible. The buttons are Ajouter une entrée and Ajouter.

OVHcloud says a target that is a domain name needs a final dot. Without it, OVHcloud adds your domain after the target. Type the target from yaya, then a final dot, like <target>..

Add the CNAME record for a subdomain or www

1. Click Add an entry above the table.
2. Choose CNAME.
3. Type www in Subdomain.
4. Paste the target from yaya in Target. End it with a dot.
5. Click Add.

Use the bare domain

OVHcloud says you cannot add a CNAME on the domain itself. Its pages name A and AAAA records for the bare domain. No ALIAS option is documented. Use the www plus redirect route.

Steps for the www plus redirect route:

1. Connect www.example.com in yaya and add the CNAME above.
2. Open Web Cloud > Domain names. Click your domain and open the Redirection tab.
3. Click Add a redirection. Leave the subdomain empty.
4. Choose To a web address, then With a visible redirection, then Permanent (301).
5. Type https://www.example.com in Web address. Click Confirm.

OVHcloud says this redirect handles http:// requests only. A visitor who types https://example.com is not redirected. See Use a subdomain or www.

Add the TXT ownership record

yaya shows a name that starts with _cf-custom-hostname..

1. Click Add an entry and choose TXT.
2. Type _cf-custom-hostname.www in Subdomain. Do not type the domain name after it.
3. Paste the yaya value in Value.
4. Click Add.

For the bare domain, type _cf-custom-hostname.

Delete or replace a conflicting record

OVHcloud warns you not to keep a CNAME and a TXT record on the same subdomain. The yaya TXT name differs from www, so they do not clash.

1. Find the old record for the same host in the table.
2. Click ⋮ in its row.
3. Click Edit the entry to change the target, or Delete the entry to remove it.

Check the result in yaya

1. Open Website > Domain.
2. Click Check again.

OVHcloud says a change can take up to 24 hours. yaya sets up HTTPS on its own. There is no deploy step. Leave your mail records as they are.

Fix common problems

The check does not pass. Make sure the target ends with a dot. Make sure the Subdomain field has no domain name in it.

The zone does not change anything. The domain may use other name servers. Edit the records at that provider.

Still waiting. See Fix a domain that won't verify and DNS records explained.

Provider's own guides: https://docs.ovhcloud.com/en/guides/web-cloud/domains/dns-zone-cname-record-creation and https://docs.ovhcloud.com/en/guides/web-cloud/domains/dns-zone-edit (the final-dot rule is on the second page)