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Old site still showing

Why your old site appears after a move, and how to check that DNS points to yaya.

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Before you start

  • Your domain connected under Website > Domain.
  • Access to your DNS provider.

Find out which one is wrong

  1. Open Website > Domain and find your domain.
  2. Read the status. Connected means yaya is ready to serve it.
  3. Click Check again if it says yaya could not verify the domain.
  4. Open the site in a private window to rule out your browser.

Fix common problems

The status is not Connected. The record at your DNS provider does not match the one yaya shows. Compare the name and the value, then wait a few minutes and click Check again. See Fix a domain that won't verify.

Connected, but the old site shows on some devices. DNS spreads gradually. Each record has a TTL, which is how long other servers keep the old answer. Your old record's TTL decides how long the old site can appear.

Certificate warning. Certificate setup can take a few minutes after DNS resolves. Wait, then reload.

Still the old host after a long wait. Look for a second record on the same name at your DNS provider, such as an old A record next to the new one. Remove the old one.

Only www or only the bare domain. Each hostname needs its own record. Connect both.

For a planned move, see Switch DNS with no downtime. If nothing here fits, contact support with the hostname.

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Still stuck? Email support@yaya.page.

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