Update your card and manage billing

Before you start

• A paid plan (Launch or Grow). Free workspaces have no subscription, so no billing page.
• About 2 minutes.

Update your card

1. Open Settings > Billing and usage.
2. Click Manage plan. Stripe's billing page opens.
3. Update the payment method there.
4. Save it, then return to yaya.

Subscription charges use the payment method on that page. Update it before a card expires so the renewal goes through.

If a payment fails

Billing and usage shows a Payment problem panel with the date your plan stays active until. The grace period is 7 days while Stripe retries the charge.

1. Open Settings > Billing and usage.
2. Click Update payment method.
3. Enter a working card on Stripe's page.

If you do not fix the payment in time, the workspace goes back to Free.

Fix common problems

There is no Manage plan button. You are on Free. Click Upgrade and pick a plan first.

Redirecting never finishes. Refresh the page and click Manage plan again. If it fails twice, email support@yaya.page.

To switch plans or cancel, see Change or cancel your plan.